FAQ

We answer your questions

Our products

Yes, all of our products are 100% vegan. We do not use any animal-derived ingredients. This also means that all of our products are lactose-free.

Yes, our veggie pâté is gluten-free. We plan to release a range of gluten-free products in the future. Stay tuned!

Yes, with the exception of wraps, all our products can be frozen.

5 days when meals are thawed and 6 months when frozen. Please refer to the date on the packaging or the date provided in-store for bulk products.

The list of participating grocery stores is displayed on the interactive map on the homepage of our website. Alternatively, you can visit us at the État Végétal store at 4764 Papineau Avenue in Montreal.

Yes, all our products contain organic ingredients. We strive to make the healthiest choices when it comes to food selection.

Our bites are free of preservatives and food additives. Whenever possible, we aim to choose foods that are pesticide-free and minimally processed.

Did you know that many of our by-products are homemade? This helps control any harmful ingredients that could end up in our recipes.

Depending on the seasons, we strive to use products from Quebec and Canada as much as possible. We collaborate with our suppliers to make the best choices in line with État Végétal’s values.

Ready-to-eat meals, such as wraps, are taxable.

People with severe allergies to soy, wheat, mustard, and sesame should contact us before consuming our products.

People with allergies to lactose, eggs, peanuts, and pea protein can consume our products. Please note: If you have a severe allergy, please contact us before consumption.

Our packagings

While our packaging is entirely recyclable, it’s important to note that the recycling system in Quebec has its limitations. According to numerous articles, it appears that the system hasn’t been designed to efficiently process the majority of materials we place in our recycling bins. We sincerely hope that a more effective system will be established soon.

That being said, we continue our efforts to promote zero waste in Montreal and its surroundings. We prioritize the use of returnable boxes for our deliveries, significantly reducing waste production.

We remain committed to constantly researching ways to improve our practices and make choices that encourage a more sustainable lifestyle.

 

Our delivery service

To avail of home delivery, you have two options: place an order through our list of online outlets listed on our homepage, or order through a grocery store that offers delivery service.

Our cooking modes

The cooking instructions can be found in the product descriptions.

To reach us

The État Végétal store is located in the heart of the Plateau-Mont-Royal at 4764 Papineau, H2H 1V5, Montreal.

Just to clarify, it’s not a restaurant but rather a takeout counter. You’ll find sandwiches, wraps, salads, and many other products there, perfect for a quick lunch during the week.

Our store hours are Monday to Thursday from 10:00 AM to 5:00 PM, and on Friday from 10:00 AM to 4:00 PM.

In our store, you can pay by debit/credit card or cash.

Since freshness is our top priority, if any of the products you’ve purchased don’t meet your expectations, please contact us as soon as possible at 438-355-2823. You can also reach us by email at info@etatvegetal.com.

You can contact our marketing department for inquiries regarding blogs, events, or partnerships. Please reach out to us at info@etatvegetal.com or call us at 438-355-2823. We’d be happy to discuss potential collaborations and opportunities.

If you have a problem with a product you’ve purchased, please don’t hesitate to contact our customer support team.

You can reach us at 438-355-2823 or by emailing us at info@etatvegetal.com. We will do our best to assist you and address any concerns you may have.